Privacy Policy

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Effective Date: January 9th, 2026

Parthas Custom Pools (“Parthas,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit parthaspools.com (the “Site”) or contact us by form, phone, text, or email.

Our Promise: Protecting Your Information

We do not sell your personal information.
We do not rent your personal information.
We do not share your personal information with third parties for their own marketing purposes. We collect personal information only as needed to respond to your request and provide our services.

Information We Collect

A. Information you provide

Name, email, phone number, Project address/location (if provided), Project details (scope, budget range, timeline, preferences), Photos/files you choose to send, any information you include in messages, calls, or forms
B. Information collected automatically
When you use the Site, we (or our service providers) may collect: IP address and device/browser details, Pages visited and basic usage analytics, approximate location (city/region level)
C. Cookies
We may use cookies (small files stored on your device) for basic site functionality, security, and understanding site performance. You can control cookies via browser settings. How We Use Your Information We use your information to: Respond to inquiries, provide consultations, and prepare estimates, communicate about scheduling and project details, improve our website and customer experience, maintain security and prevent fraud or abuse, comply with legal obligations. When We Disclose Information (Limited and Protected) We protect your privacy and keep disclosures limited. We may disclose your information only in these situations:

A. Service providers (operational need only)
We may share information with trusted vendors that help run our business and website (e.g., website hosting, form delivery, email/SMS tools, spam prevention). They may use your information only to perform services for us and not for their own marketing.

B. Legal/safety
We may disclose information if required by law or to protect rights, safety, or prevent fraud.

C. Business transfers (rare)
If our business is sold or reorganized, information may transfer as part of that process with appropriate safeguards.

Calls, Texts, and Email

If you provide your phone number, you may receive calls or texts related to your inquiry, scheduling, estimates, and project communication. Message and data rates may apply. You can opt out of non-essential texts at any time by replying STOP.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse (administrative, technical, and physical safeguards). No system is 100% secure, but safeguarding privacy is a core operating standard for us.

Data Retention

We retain personal information only as long as necessary to: Provide services and maintain business records, comply with legal obligations, resolve disputes and enforce agreements
Your Choices

You may contact us to: Request access to, correction of, or deletion of your information (where applicable), opt out of marketing communications (if any)
Family-Friendly Site & Children’s Privacy

Our Site is intended for a general audience and is designed to be appropriate for families. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has submitted personal information through our Site, please contact us and we will take reasonable steps to delete that information.

Changes to This Policy

We may update this Privacy Policy occasionally. The Effective Date will reflect the latest version.